Privacy Policy

At ReelsOn Casino, we take the privacy and security of our users' data seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or interact with our website or mobile application.

Data We Collect

When you create an account on our platform, we ask for certain personally identifiable information (PII), such as:

• Name
• Password (hashed securely)
• Date of birth

We also collect non-personal data through the use of cookies and other tracking technologies. This includes:

• Device type and operating system
• Browser type and version
• IP address and device location
• Login history and account activity

Data Use

We may use your PII to provide you with a personalized experience on our platform, including:

• Identifying and authenticating users for access control purposes
• Customizing game recommendations based on user preferences
• Providing customer support and addressing concerns
• Monitoring and improving the security of our website and mobile app

Non-personal data may be used to improve our services, such as:

• Analyzing traffic patterns to enhance platform performance
• Tracking game usage statistics for marketing purposes
• Identifying areas for improvement in user experience

Data Sharing

We do not share your PII with third parties without consent. However, we may disclose aggregated and anonymized data for analytical or statistical purposes.

In exceptional circumstances, such as law enforcement requests or to protect our rights, we reserve the right to share limited information with relevant authorities.

Security Measures

To safeguard user data, ReelsOn Casino employs robust security protocols:

• Transport Layer Security (TLS) encryption
• Secure servers hosted in reputable facilities
• Regular software updates and patches
• Firewalls and intrusion detection systems

We maintain a strict policy of storing PII only for as long as it is necessary to fulfill our purpose or until you request its deletion.

Your Rights

As per applicable regulations, users have the right:

• To access their personal data upon request
• To correct inaccuracies in stored information
• To delete their account and associated data
• To object to further processing of PII for marketing purposes

Please note that deleting your account may result in loss of benefits or services provided by ReelsOn Casino.

Data Retention

We retain user data as follows:

• Account information: until the user's account is deleted
• Session data and game history: up to 12 months from last login
• Non-personal data (aggregated): indefinitely for analytics purposes